Testimonials

A helpful agent who's not hesitant to share knowledge. I came across meeting with Donnie for the first time in an unplanned showing where he[...]
A helpful agent who's not hesitant to share knowledge. I came across meeting with Donnie for the first time in an unplanned showing where he represented a seller. Donnie is not in-your-face type of agent, who went along at my pace. And when his expertise is needed, he's readily available and willing to share his knowledge from all the questions I asked. I find Donnie really easy to work with and can be entrusted to be the buyer's advocate.

Alan Chow

Buyer
We couldn’t have asked for a better real estate agent than Don. He took care of us every step of the way. Thanks to his[...]
We couldn’t have asked for a better real estate agent than Don. He took care of us every step of the way. Thanks to his hard work, we avoided purchasing homes with major problems and bought a dream house that we never thought we’d be able to get. We would recommend Don to anyone looking to purchase a home in Western New York.

George and Robin

Buyer
He kept us well informed and showed extra effort for our best interest at all times, all the way up to very end of the[...]
He kept us well informed and showed extra effort for our best interest at all times, all the way up to very end of the closing. In summary, we were very impressed with his knowledge, talent, efforts, devotion and representation of us from beginning to end, all executed in very positive vibes. He has left us extremely satisfied and very grateful.

Andrew & Jordyn Bernell

Buyer & Seller
This may be the best review I've ever written for any one, and he very well deserved it. He is the man that makes things[...]
This may be the best review I've ever written for any one, and he very well deserved it. He is the man that makes things happen! Thank you, Don!

K.J.

Verified by Rate by Agent
The strategy he used when putting the property up for sale was extremely tactful. His negotiation skills were formidable. He was ALWAYS on the job,[...]
The strategy he used when putting the property up for sale was extremely tactful. His negotiation skills were formidable. He was ALWAYS on the job, 24/7. Even if you contacted him on a Sunday evening, you would get a reply within a very short period. He was very creative coming up with solutions and solving problems whatever the hurdle may be, putting in extra time and effort to make things happen whenever necessary. He is very well connected and very resourceful; even when it comes to attorneys, CPA's, banks, city inspectors, contractors, whatever the situation may need. He really makes you feel that he is working with you as a team. He never took "no" for an answer when the going got tough, proving that nothing is impossible. He was there and active with top performance up to the very end, until the closing was complete. He always had a great attitude and a fully intact sense of humor, even under the most stressful conditions.

Belgin Ergun

Seller
Having a really good real estate agent makes a huge difference. I would have never thought having a good agent would make such a big[...]
Having a really good real estate agent makes a huge difference. I would have never thought having a good agent would make such a big difference until working with Don. With his relentless efforts throughout the process, up to the very end, he proved to me many times over what a good agent can be capable of, beyond anything I could have imagined.

Koria Ergun

Seller
An incredibly talented and devoted agent, Don is, without any doubt, the kind of agent that will go all the extra miles to get the[...]
An incredibly talented and devoted agent, Don is, without any doubt, the kind of agent that will go all the extra miles to get the best results possible, and he is very good at what he does. In our case, we had moved to a different city and he took care of absolutely everything. He was able to sell the property in a very short period of time for a value much higher than expected. His marketing strategy was on point, seeking out the best potential buyers. His negotiation skills were impressive. His attentiveness was spot on, being there for us even after work-hours and weekends. There were quite a few times where some items came up that needed our attention and action, he took care of every single one of them with his creativeness and resourcefulness, by himself, every time. Some of these were related to inspections, some related to missing items that needed to be installed or repaired, even incidences related to the buyer's financing was taken care of by Don in the most diligent and efficient manner.

D.H.

Verified by Rate by Agent
Very Happy! We loved working with Don, he stuck with us over the course of a few years that it took us to find the[...]
Very Happy! We loved working with Don, he stuck with us over the course of a few years that it took us to find the perfect house. He was responsive, kept us updated, and was very hands-on with every step of the process. Thanks, Don!

Dan Morris

Buyer
First class experience - Could not be happier with Donald Zappia! Professional, courteous and very friendly! He made the process of buying our home a[...]
First class experience - Could not be happier with Donald Zappia! Professional, courteous and very friendly! He made the process of buying our home a joyous one and I cannot speak highly enough about the whole ordeal.

Adam Jones

Buyer
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